With over 45,000 items there's something here for everyone.

 

Terms and Conditions of Use

Your Agreement

The jfallen.com website (“the site”) is owned and operated by John F. Allen & Son, Inc., 100 Meadow St., Warwick, RI  02886.  John F. Allen & Son, Inc. may be referred to as “John F. Allen” or as “we,” “us” or “ours.”

Your use of this website constitutes your agreement to these Terms of Use and to comply with them and be bound by them. Please read the Terms of Use carefully. If you do not agree with any of the Terms of Use, do not use the jfallen.com website.

Changes to Terms of Use

We reserve the right, at our sole discretion, to update, modify or remove portions of the Terms of Use at any time without prior notice. It is your responsibility to check the Terms of Use each time before using jfallen.com. Your continued use of this site following the posting of any change represents your agreement to be bound by and to comply with the terms of use in effect each time you visit jfallen.com. 

jfallen.com is a Wholesale E-commerce Site

John F. Allen & Son is a wholesale importer and distributor. In order to use our site, you must provide us with proof that you are a properly registered business licensed to operate in your local jurisdiction. John F. Allen & Son may, in its sole discretion, accept or refuse to allow any customer access to its e-commerce site.  Failure to provide the required proof of business registration will preclude access to this site.

Content, Copyright and Trademarks

Copyright 1999 - 2018 by John F. Allen & Son, Inc. All Rights Reserved. All media content and software included on this site are subject to trademark, service mark, trade dress, copyright and other property rights and are the property of John F. Allen & Son, Inc. and its content suppliers and are protected by United States and international copyright laws. Use of this website including the reproduction, modification, and republication of the products, content and/or John F. Allen & Son, Inc. or Pulver Importing. The John F. Allen & Son, Inc. logo is strictly prohibited without the written permission of John F. Allen & Son, Inc.

Product Images, Pricing and Color Depictions

We have worked hard to display our products accurately on this website. However, we do not warrant that this information is always accurate, complete or current.  All product images and color representations are best approximations and natural shade variations are unavoidable. Every effort has been made to ensure our pricing is current and accurate; we have no obligation to sell an item that is incorrectly identified or priced. We assume no risk or responsibility for your use or reliance on any of the products or content provided on this website. Caveat Emptor!

Customer Accounts

Access to the commercial portion of our website requires that you establish a private password-protected My Account (“your account”). You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by John F. Allen & Son or any other user of the site due to someone else using your password or your account. You may not use anyone else's password or customer account at any time.

John F. Allen & Son, Inc. reserves the right to cancel products, services or access to the site to any customer for any reason at any time. John F. Allen & Son will not be liable to you or to any third party for termination of services or site access.

An order is only considered accepted and filled upon shipment of an order. John F. Allen & Son, Inc. reserves its right to cancel or limit quantities of any item with or without advance notice. The customer’s sole remedy will be the return of any funds already collected in reference to any unshipped merchandise.

Collection and Use of Personal Information

Our Privacy Policy (click here to view) explains in detail what Personally Identifiable Information is required by John F. Allen & Son in order for you to conduct business with us. By registering to conduct business on our site you represent that you have read our Terms of Use and Privacy Policy and consent to the collection, storage and use of Personally Identifiable and Non-Personally Identifiable Information as described in the Privacy Policy. You acknowledge that these Terms and Conditions and Privacy Policy may change from time to time and as a condition of use of our site you agree to review the Privacy Policy before making any initial or subsequent purchases from our site.

As explained in the Privacy Policy, when you open an account with John F. Allen you grant us permission to communicate with you via e-mail or phone about your order each time you place an order.

John F. Allen makes use of technology and best practices to prevent unauthorized access to your personal information and maintain the security of customer transactions; however, we cannot be responsible for the acts of those who do gain unauthorized access.   

Limitation of Liability

UNDER NO CIRCUMSTANCES, SHALL JOHN F ALLEN & SON OR ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR YOUR INABILITY TO USE THIS WEBSITE OR FOR LOST CONTRACTS OR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, IN ANY WAY ARISING OUT OF THE USE OR INABILITY TO USE THE GOODS, NONCONFORMANCE OF THE GOODS OR THE SHIPMENT, DELAY OR ANY OTHER ALLEGED BREACH, HOWEVER CAUSED, UNDER A CLAIM OF ANY TYPE OR NATURE, BASED ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT OR WARRANTY) EVEN IF THE POSSIBLITY OF SUCH DAMAGES HAS BEEN COMMUNICATED TO JOHN F. ALLEN & SON, INC.

THIS LIMITATION OF LIABILITY APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER BASED ON CONTRACT, TORT, (INCLUDING NEGLIGENCE, GROSS NEGLIGENCE AND INTENTIONAL TORTS THEORIES) OR OTHER LEGAL OR EQUITABLE CAUSES OF ACTION OR PRINCIPLES. THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. ORDER INFORMATION SUCH AS BILLING OR SHIPPING ADDRESS THAT IS INACCURATE OR INCOMPLETE MAY RESULT IN DELAYS THAT SHALL NOT BE THE RESPONSIBILITY OF JOHN F ALLEN & SON INC.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF JOHN F ALLEN & SON INC. AND ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

FURTHERMORE, IF ANY PROVISION OF THIS LIMITATION OF LIABILITY OR OTHER SECTIONS OF THE TERMS AND CONDITIONS IS DETERMINED TO BE INVALID OR UNENFORCEABLE, THE OTHER PROVISIONS SHALL REMAIN ENFORCEABLE AND THE OFFENDING PROVISION SHALL BE ENFORCEABLE TO THE EXTENT THAT THE SCOPE OF THAT PROVISION CAN BE REDUCED TO MAKE IT REASONABLE AND VALID.

 

Privacy Policy

Last Updated March 1, 2018

We appreciate the trust you place in John F. Allen & Son, and we are committed to respecting your privacy and the security of your personal information.  We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect two types of information from you: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information lets us know who you are.  This information is collected when you open a commercial account with us, place an order from us or sign up for email newsletters from us.  This information allows us to:

  • Process and track your order
  • Contact you about the status of your order
  • Improve our merchandise selection and customer service

Non-Personally Identifiable Information is information that does not identify a specific individual.  This information lets us know how you use our site, how you came to our site and whether you are a return visitor.  Please see the section below for more information on how we collect and use this information.

Collection and Use of Personally Identifiable Information

When you open a wholesale account with John F. Allen & Son (required to access the commercial portion of our site) we need a copy of your business registration and need to know your name, e-mail address, telephone number, mailing address billing address and other personal information (i.e. password authentication).

When you place an online order, or contact our sales department to place an order, we need to know your name, e-mail address, mailing address, billing address, telephone number and credit card information. This information allows us to process your order, and to notify you of your order status.

When you sign up for our e-mail newsletter, we need only your e-mail address.

We contract with a partner company to provide credit card processing. We provide this company with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. This company is prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than JF Allen & Son.  For your protection, neither JF Allen nor our credit processing partner store your credit card information and you must re-enter your credit card details each time you make a new purchase on this site.

E-mail

When you provide us your e-mail address, we may send you e-mails necessary to process your order, respond to a request, or provide customer service. For example, after you place an order at www.jfallen.com, you will receive an e-mail confirmation with shipping fees, items shipped, total charged to your credit card account and package tracking information.

E-mail about Your Order

After you place your order, you will receive e-mail updates about your order status. Keep these emails accessible for your records. Below are examples of e-mails you might receive:

  • Order Confirmation.This e-mail confirms that we have received and processed your order. A packing list showing all items shipped, shipping method and cost and total charged to your credit card. The order number and tracking information will also be included.  If an item is temporarily out of stock, you will be notified that the item is cancelled from your order and you will not be billed for them.
  • Backorder Notice.This automatic e-mail informs you that an item cancelled from a previous order is back in stock and available to order.
  • Shipment Confirmation.This e-mail confirms that some or all of your order has shipped. You may receive multiple Shipment Confirmation e-mails if items are shipped separately. The arrival time of your items depends on the designated shipping method and your shipping location.
  • Important notice about your order.This email offers important information about your order, such as: difficulty in processing your order, inability to ship to the address provided, existence of a duplicate order and cancellation of your order. If you receive one of these emails, please call us immediately at 1-800-334-9971 so the problem can be addressed.

Occasionally, we may also use the information we collect to notify you about important changes to our web site, trends and industry news, and new services or products that we think you will find valuable. We contract with an e-mail partner to administer our informational e-mail.  You can manage your e-mail preferences from the Your Account page. You can be confident that we will not share or sell this information to any third parties. We will not sell or rent this information to anyone.

Collection and Use of Non-Personally Identifiable Information

We collect and store certain other information automatically whenever you interact with our website. For example, we collect your IP address, browser information and reference site domain name every time you visit our website. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience.

To provide you with the best shopping experience possible, our site uses Cookies. A cookie is a small file that is transferred to your computer's hard drive through your web browser. Cookies contain no personal information but do allow us to recognize you when you visit. For the most rewarding shopping experience, your browser must be set to accept cookies.

John F. Allen & Son uses cookies to:

  • Better understand how our visitors use our site. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our web site to better meet the needs of our customers and prospective customers.
  • Estimate the number of shoppers on our site and evaluate our visitor capacity.
  • Ensure that our site works properly with all web browser versions.

Notice of New Services and Changes

We value our relationship and will never make our customer list available to any outside marketers or e-mailers. We may send occasional e-mails announcing new items, website updates, and specials. By receiving a password and using our site, your email will automatically be added to this mailing list. In the future, if you would like to be removed from this list, you can simply check the unsubscribe box on the next email you receive from us or contact us directly.

Do We Disclose Information to Outside Parties?

On rare occasions, we may also have to provide information to a third party:

  • In response to a subpoena or a valid administrative request from a law enforcement agency, or otherwise when we believe in good faith that the law requires it (i.e. when someone is suspected of being involved in illegal online activities).
  • To protect the rights or property of John F. Allen & Son or its affiliates, vendors or suppliers.

What About Links to Other Web Sites from ours?

This site may now, or in the future, contain links to other sites that we feel may be of interest to our customers.  Please remember that when you use a link to go from our site to another, our Privacy Policy is no longer in effect.  Your browsing and interaction on any other site, including those sites that have a link on our site, is subject to that site's own rules and policies. Please read over those rules and policies before proceeding. Please also be aware that we are not responsible for the content or privacy practices of such other sites.

How Does John F. Allen & Son Secure Information Transmissions?

Our e-commerce shopping site uses Secure Socket Layer (SSL) encryption to protect all personal and credit card information transmitted to us (look for the padlock on your browser tool bar when logged onto our site). This is a proven method that provides a high degree of security; however, if you are not comfortable supplying your credit card information on-line we are happy to complete your order over the phone.  Please call us at 1-800-334-9971 or (401) 921-4899 Monday through Friday, 8:30am-4:30pm EST.

E-mail correspondence is not a secure method of communication and we advise that you not send any personal or confidential information such as Social Security or account numbers to us via e-mail.

Accessing, Correcting and Updating Personal Information

You can access, correct and update certain personal information that you have provided to us by clicking on "Manage Your Account".

Changes Regarding This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we modify this Privacy Policy, we will post the revised Privacy Policy on this website. You should check this website regularly to see if any recent changes to this Privacy Policy have occurred.

Surveys & Contests

From time to time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

Your Consent

By using the jfallen.com web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this page.