Terms and Conditions
Please click here to read our Terms and Conditions for use of the JF Allen & Son website.
Please note that we have a minimum merchandise order of USD 60.00
Shipping and Handling
All goods are shipped UPS ground from our Rhode Island location. Shipping fees are charged to the customer at the rate that we are charged by the carrier. Most goods ship using UPS but we can also ship via Federal Express or US Mail. Please let us know if you have a preferred shipper
We take pride in delivering our goods to you safely so that they arrive in the same condition as they left our door. As a result, we charge a nominal handling fee ($3.00) on each order to help ensure your purchase is properly packed to arrive in perfect condition.
In stock merchandise is generally shipped within the next two business days. We pick and pack orders Monday through Friday except holidays. Actual delivery time varies by destination and shipping method.
Occasionally an item listed on our website will be temporarily out of stock and unavailable for immediate shipment. You will not be billed for any items that are out of stock. When your order is prepared for shipment, we will send a shipment confirmation email clearly identifying what was shipped and billed to your credit card.
We are happy to ship products to our international customers. Orders shipped to addresses outside the U.S. and Canada may be placed online, or by contacting us at (401)-921-4899 or toll-free from the USA, Canada and Mexico at (800)-334-9971. International orders require extra care and attention and may require additional time to prepare due to the additional packing and Customs preparation.
Customs fees or taxes imposed by Customs for an order are separate from the shipping charges, and are not the responsibility of J F Allen & Son.
Customers are responsible for all duty, freight and taxes imposed on international shipments. All Good are shipped on an F.O.B. basis unless otherwise agreed by us in writing.
We take pride in our product and want you to be happy with your order from JF Allen & Son. In the unlikely event that you do need to return an item to us, please follow the simple instructions below.
Properly prepared returns may be sent to:
Please call us at (401) 921-4899 if you have any questions!
Damages to product and Order Discrepancies (not covered by freight claims)
J F Allen & Son is a wholesale distributor of jewelry components and our pricing is only visible to customers who have established a commercial account with us. If you wish to open an account please click here. All prices are in US Dollars. In order to offer our customers the best possible price we apply a currency adjustment on product from the Czech Republic and Austria; we reserve the right to adjust prices without notice. Every reasonable effort is made to ensure accuracy of item images, pricing and description; however, J F Allen reserves its right not to sell an item that has been incorrectly described or priced on its website.
If any provision of the Terms & Conditions, Policies or the invoice is determined to be invalid or unenforceable, the other provisions shall remain enforceable and the offending provision shall be enforceable to the extent that the scope of that provision can be reduced to make it reasonable and valid.